Meeting with clients regularly to offer one-on-one support and counseling. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Performs distribution and a variety of sales and customer support services for products. Occ code: 23xx-xxxx PS-06. Hundreds of Custodians are employed by the USPS. Processes information in accordance with established practices and procedures. Policies ate made for personal gain or protection Pros Decent to good pay lots of OT whether you want it or not Cons Loss of work life balance. Automotive Technician Communicating with coworkers to diagnose problems. "To provide life-long learners across the globe the freedom to pursue their academic dreams and career aspirations safely, securely, and conveniently.". The Directory Analyst Specialist job was developed to protect the USPS database which is all the Postal owns. Top jobs Drivers & mechanics Motor Vehicle Operator Tractor Trailer Operators Automotive Technician Lead Automotive Technician Maintenance Mechanic Maintenance Mechanic Mail Processing Equipment (MPE) Electronic Technician Sales & service EL-201: Position Descriptions APWU Edition - Aug 2000. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust. Summary Specialist Customer Service At our Company, we grow People, Brands, and Businesses! Management officials and support administrative staff in Post Offices and districts can access job descriptions through an electronic database named Job Description (JD) Online or JD Online. Delivery specialists demonstrate the products' features and other necessary information before the customers purchase the products. JOB EXPERIENCE FOR Delivery Support Specialist: Intermediate knowledge of Windows Operating system and support Intermediate for technical support Knowledge of VoIP technology a plus Strong communication skills Strong Customer Service skills Strong documentation skills Capabilities to multi-task in a fast-paced environment Repairing machines. For Locals. Base Salary ( USD) 25% $53k MEDIAN $65k 75% $69k The average. Philadelphia, PA Easy Apply 7d. Supervisors solicit supplier bids and work with post office partners to coordinate the requisition of products and services. (05440009) ACCOUNTING TECHNICIAN. What We Stand For. Job Description Provides technical staff work related to the analysis and evaluation of operational procedures, service programs and systems; including sort program development and maintenance, and operational requirements and quality improvements in support of mail processing, customer services or delivery operations. U.S. RPG is a software program that . The Mid-America district office in Kansas City, MO, is located in their Western Region and they employ 197 career custodians to service facilities in their area. (23107142) ADDRESS MANAGEMENT SYS TECH. ADMINISTRATIVE CLERK PDC. The supervisor is responsible for the day-to-day operations of the postal facility and ensures that all postal regulations are followed. OPERATIONS SUPPORT SPECIALIST Career Overview More than 25 years of management experience in a large Postal facility. DELIVERY/SALES SERVICES & DISTR ASSOC DIST CLK MACH MPLSM DIST WINDOW CLK DISTRIBUTION CLERK DRAFTING CLERK DRIVING SAFETY INSTRUCTOR E ELECTRONIC TECHNICIAN ELECTRONIC TECHNICIAN ELEVATOR OPER EQUIPMENT HANDLER/TRUCK DRIVER EXPRESS MAIL SERVICE CLK EXPRESS ML TECH F FACILITY COMMUNICATIONS TECH FACILITY COMMUNICATIONS TECH SR FUNCTIONAL PURPOSE. As a matter of information and continuing our commitment to advise NAPS of Restructuring activities, we have attached revised job descriptions of the following positions. The list of duties mentioned in the Operations Support Specialist Resume includes - adhering to job schedules, providing assistance and support to the management, solving operational problems and recommending improvements. STD POSITION DESCRIPTION U. S. Postal Service SECRETARY, PS-06 FUNCTIONAL. The estimated base pay is $44,033 per year. new Client Support Specialist- HRS/SI WEX Inc. 3.3 Remote $19 - $25 an hour Full-time Technical support, research, troubleshooting issues between software and end users. UPS Job Description for Delivery Driver POSITION SUMMARY The UPS Driver performs the task of delivering and picking up UPS packages. ADDRESS MANAGEMENT SYS TECH. Peer Support Specialist responsibilities include: Responding to call-outs and client emergencies as needed. The Delivery Support Specialist performs configuration and testing of assigned implementation deliverables. A customer service specialist plays an intermediary role between a firm and her customers. Sample responsibilities for this position include: Analyzes symptoms, logs, and data required to resolve issues of high complexity Escalate with ADE and R & D Teams for Patch development for bugs & Advance troubleshooting The typical IT support specialist job description consists of the following tasks, duties, and responsibilities: Regularly providing maintenance to existing hardware and computer systems Installing and configuring new technology to be implemented by the company, such as hardware, operative systems, and programs or applications Operations Support Specialist Dec 1985Aug 2009 United States Postal Service Eatontown, NJ. Delivery Support Specialist Chenega Corporation - Philadelphia , PA. Developing recovery plans, coping methods, and rehabilitation strategies with the client. For Members. We have included service delivery specialist job description templates that you can modify and use. His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. List each KSA title on a separate sheet of plain bond paper, and follow it with a description of what you did to meet this KSA and include in each KSA any of these relevant elements: Education Training Experience Volunteer work Puts success of team above own interests; The Test Delivery Support Specialist provides exemplary customer service support via telephone, PURPOSE Provides secretarial support for a manager and staff. Found 1 of [companyTotal] job openings. 01/2018 to Current. The job description for general delivery and other occupations are included on this site and there are occupational job descriptions, over thirty total, for major postal trades in the 5ht edition of Post Office Jobs. The responsibilities consist of the following: KEY ACCOUNTABILITIES Talking coworkers through the process of fixing technical issues. More. JOB SUMMARY FOR Delivery Support Specialist: Support Executive Recruitment team with multiple administrative tasks. Job Operations Support Specialist Average Operations Support Specialist Salary at U.S. DUTIES AND RESPONSIBILITIES 1. You also have to have stamina as you will be on your feet much of the day. of Postal Supervisors 1727 King Street Suite 400 Alexandria, VA 22314-2753 Dear Ivan. Repairing broken and damaged packages. ACCOUNTING SUPPORT SPECIALIST SR. (05250003) ACCOUNTING SUPPORT SPECIALIST SR. ACCOUNTING SUPPORT TECHNICIAN. This can include hand sorting letters and organizing them before they are delivered. Postal Worker Duties & Responsibilities Responsibilities can depend on whether the employee is working as a clerk, carrier, or in another area, but some common postal duties for clerks and carriers include: Gather mail from post office boxes, offices, and other locations. Postal supervisors may need to communicate with walk-in customers at times, conducting transactions and collecting payments. City delivery specialist (Former Employee) - Grand Rapids, MI - October 29, 2021 You need to keep as good an attitude as you can for your sake. (05250005) ACCOUNTING SUPPORT TECHNICIAN. Accept incoming mail at the post office. STD JOB DESCRIPTION OPERATIONS SUPPORT SPECIALIST (EAS-18) OCCUPATION CODE: 2340-5044 FUNCTIONAL PURPOSE. Typically, their responsibilities revolve around addressing issues and concerns, troubleshooting, and conducting corrective measures, all while adhering to the company's policies and regulations. The Mid-America district office is one of 67 nationwide. As a result of the report gathered from 250 payees, it was gathered that the salary of a US Portal Service ranges from $14 to $1,318. Job Description Job Description Job Title: Service Delivery Support Officer Hours: 37.5 hours per week Tenure: Permanent Reports to: Director of Service Delivery Based at: Glover Street Summary The main responsibility of the role is to provide support to the Director of Service Delivery and the Operations Manager, whilst also supporting key . DUTIES AND RESPONSIBILITIES Those with many years of experience will earn higher than the entry-level staff. Interface with executive search firms and internal executive assistants to set complex global interview agendas. Expand your search at US Postal Service: Delivery Support Specialist Jobs All Jobs in United States. Provided technical staff work related to the analysis and evaluation of operational procedures, requirements, and quality improvements in support of mail processing: Maintained the RPG (Run Plan Generator) program. This 3-5 sentence section is your main opportunity for adding a touch of style. You should also be familiar with help desk software. Delivery Driver Responsibilities: Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Unloading mail trucks. As a Delivery Support Specialist, you will provide centralized execution of implementation deliverables for the Origami Professional Services teams. 2315-0068 News and Events. A service delivery manager's role focuses on keeping clients satisfied with the company's services through managing projects, fixing any reliability issues, tracking service metrics, managing. Primary responsibility is to manage interview scheduling & coordination of logistics, end - to - end. The job and management can wear you down if you let it. You will also find information on working conditions, employment, training, earnings, and other qualifications. Loading postal trucks. Delivery Specialist Job Description 4.5 151 votes for Delivery Specialist Delivery specialist provides DOT expertise to ensure compliance with all applicable Federal and State requirements regulating the packaging and transportation of hazardous materials. The average hourly pay is $15.33 and $31,880 annually. From this database the USPS sells information on Delivery Point Sequencing bar codes to mailers and supplies contractors who code mail with software that must be correct or can't deliver the mail as expected. Depending on the assigned department, the job description varies, however, the following are certain core duties listed on the Postal Supervisor Resume - overseeing incoming and outgoing mail and parcels section tasks; managing the postal transportation forms including daily . Assisting with loading and unloading items from vehicles. The supervisor also manages the staff and ensures that the mail is processed efficiently. Delivery Specialist Duties & Responsibilities Used various Microsoft and proprietary software to create and . This person works closely with Business Development Assistants, Business Development Managers, and other support related areas . $84K-$102K Per Year (Employer est.) We are seeking a dedicatedCustomer Service Specialist (CSS) is responsible for providing service to our customers and clients through the placement and monitoring of orders. Delivery/Sales Services & Distribution Associate. The starting pay is $13.25 an hour and they are paid under the APWU pay schedule. 1,082,128 supervisor customer service delivery job description usps jobs found, pricing in USD 1 2 3 I am looking for a copy writer/ graphic designer to help me create a WOW monthly newsletter to my technical field team 6 days left VERIFIED 213.2 Access to Job Descriptions All employees are entitled access to job descriptions for the jobs they currently hold or for which they apply. Those with about 20 years of experience can earn up . Broke down and evaluated user problems, using test scripts, personal expertise and probing questions. Performs a variety of miscellaneous office clerical and typing duties. ACCOUNTING TECHNICIAN. Explore detailed information about some of our top jobs below and find the best fit for you. Corporate jobs often require that you complete from four to ten, Knowledge, Skills, and Abilities (KSAs) statements. Postal Service Conducts and participates in complex projects related to the evaluation of operational procedures, sort program development and updates, operational requirements and quality improvements at a mail processing center/facility. Here are some of the other duties and responsibilities that go with this job: Loading and operating machinery. He/she will be the first port of call for a firm's customers or guests. Origami Risk is proud to be an equal opportunity employer. US Postal Service. This job description for a USPS 204b supervisor outlines the essential functions and responsibilities of the position. Sort: All Results. Installing and configuring hardware and software. $33K$59K Most Likely Range Possible Range The estimated total pay for a Delivery Support Specialist at US Postal Service is $44,033 per year. The field office management structure includes functional managers who oversee the core areas of finance, human resources, marketing, operations program support, and information systems; and operational managers and supervisors who oversee retail, delivery, and mail processing operations. USPS Mail Clerk Salary. The duties of an operations support specialist depend on one's line of work or industry of employment. Moving large boxes using forklifts. Excellent working knowledge using Windows based computer systems; Microsoft Word, Excel, Access, Microsoft Query and ODBC, Oracle SQL, Internet Explorer, Firefox, Chrome, Safari and Opera. A Postal Supervisor takes responsibility for managing the employees and the overall operations at the postal office. Postal workers are unionized, so you may participate in labor disputes and negotiations. the delivery specialist resume states that the job description varies from company to company, but the general tasks that are mentioned are providing solution to technical issues, providing specialized internet delivery service, responding to problems instantly, managing the relationship between various teams, and managing and delivering projects Delivers and collects mail on foot or by vehicle under varying conditions in any area. Support Specialist Responsibilities: Troubleshooting and resolving IT issues in a timely manner. We provide value by combining expertise in Amazon transportation services with the scale and support infrastructure of Customer Service to achieve our . They should be able to use maps and other trip planning aids, while at the same time solve dispatch problems on route. A delivery specialist is responsible for handling customers' inquiries and concerns regarding an organization's goods and services before proceeding with delivery plans. OPERATIONS SUPPORT SPECIALIST (EAS-17) OCCUPATION CODE. Postal Service (USPS) $64,796 Avg. Our Union. Collaborated with vendors to locate replacement components and resolve advanced problems. Purchasing and Supply Management Specialist. Prioritizing your workload to ensure the most critical issues are resolved first. The Shipping & Delivery Support (SDS) vision is to ensure successful deliveries for Amazon customers and shippers by supporting customers, drivers, shippers, and Delivery Service Partners (DSP). Since postal service workers are responsible for processing and delivering mail to homes and businesses, you must be efficient and detail-oriented.