The GlobalProtect App 5.1.4 replaces kernel extensions with system extensions on macOS Catalina 10.15.4. Enable Palo Alto Networks as a trusted developer. In the General tab, click the lock icon at the bottom-left. Enable Authentication Using a Certificate Profile. Launch the GlobalProtect app by clicking the system tray icon. Download GlobalProtect and enjoy it on your iPhone, iPad, and iPod touch. Set Up Authentication for strongSwan Ubuntu and CentOS Endpoints. GlobalProtect System Extensions check box (disabled by default). If that doesn't work, try the following: Remove the GlobalProtect Enforcer Kernel Extension. Click the Open Security Preferencesbutton Click Allow Zero Trust with Zero Exceptions ZTNA 1.0 is over. On the General tab of the GlobalProtect Settings panel, Sign Out to clear your saved user credentials from the GlobalProtect app. By enabling system extensions on macOS Catalina 10.15.4 endpoints, you can use a split tunnel based on the destination domain and application and to enforce GlobalProtect connections for network access without requiring kernel extensions . . 1. Kernel extensions don't require authorization if they: Starting with GlobalProtect 5.1.4 and macOS 10.15.4 GlobalProtect switched, as a best practice, from legacy KEXT (Kernel Extensions) to the new System Extension framework. Enable Authentication Using Two-Factor Authentication. Navigate to the Applicationsfolder and launch Self Service Run the Global Protect VPN (UWM)installation policy by clicking the Installbutton macOS will prompt to allow the third party kernel extension associated with the software. Click Continue . For the kernel extension the team identifier is whitelisted via our standard extensions configuration profile in intune. Secure the future of hybrid work with ZTNA 2.0. You will be prompted with a dialog box like the one shown below. GlobalProtect Secure remote access for the hybrid workforce. Determine if the GlobalProtect enforcer kernel extension exists on the endpoint. Virtual Private Network (VPN) provides secure access to restricted University data and resources using an off-campus computer through a secured Internet connection. Log in to the GlobalProtect portal. In order to utilize VPN services, you must first be enrolled in NetIDplus. Use the GlobalProtect App for macOS; Report an Issue From the GlobalProtect App for macOS; Disconnect the GlobalProtect App for macOS; Uninstall the GlobalProtect App for macOS; Remove the GlobalProtect Enforcer Kernel Extension; Enable the GlobalProtect App for macOS to Use Client Certificates for Authentication The app automatically adapts to the end-user's location and connects the user to the optimal gateway in order to deliver the best performance for all users and their traffic, without . GlobalProtect for iOS connects to a GlobalProtect gateway on a Palo Alto Networks next-generation firewall to allow mobile users to benefit from enterprise security protection. Click ' Allow '. If you see this, you will need to navigate to System Preferences, choose Security & Privacy, and approve Egnyte's kernel extension by selecting the Allow option next to the message saying that system software from Egnyte was blocked. Select "New" to add configuration profile for GlobalProtect Enforcer. Select Settings to open the GlobalProtect Settings panel. Click the settings icon ( ) to open the settings menu. About system extensions and macOS and Deprecated Kernel Extensions and System Extension Alternatives ). This will open your System Preferences dialog box. Here, check 'Exclude video traffic from the tunnel (Windows and macOS only)'. When prompted, enter your User Name and Password , and then click Install Software to begin the installation. Complete the GlobalProtect app setup using the GlobalProtect installer. I've had them uninstall and reinstall. Once logged in to jamf PRO, navigate to Computers > Configuration Profiles. If you are prompted, enter your Mac username and password or authenticate your Touch ID. Following are the steps to configure GlobalProtect Enforcer mobileconfig using the GUI. To improve security, user consent is required to load kernel extensions installed with or after installing macOS 10.13. Click on the button labelled Open Security Preferences. the GlobalProtect Setup Wizard. Use the following steps to enable the system extensions on your macOS endpoint: Select 'Open Security Preferences'. To configure exclude video traffic from the tunnel (Windows and macOS only), navigate to:Network > GlobalProtect > Gateway > Agent > Video TrafficGlobalProtect Gateway Configuration. This feature enforces that only kernel extensions approved by the user will be loaded on a system. Uninstall the GlobalProtect App for Mac. Complete the GlobalProtect app setup. Click Install to confirm that you want to install GlobalProtect. On the macOS endpoint, open the Terminal application under the Applications Utilities folder, and then enter the following command: kextstat | grep gplock If the extension exists, unload the enforcer. Apple is deprecating KEXT starting with the macOS Big Sur release (ref. GlobalProtect for Windows Unified Platform connects to a GlobalProtect gateway on a Palo Alto Networks next-generation firewall allowing mobile users to benefit from the protection of enterprise security. GlobalProtect System Extensions to allow the system extensions in macOS to load. GlobalProtect app for Chrome OS connects to a GlobalProtect gateway on a Palo Alto Networks next-generation firewall allowing mobile users to benefit from the protection of enterprise security. Additional Troubleshooting. On later versions of MacOS, beginning with High Sierra 10.13, you will need to approve kernel extensions in order for the GlobalProtect VPN client to function normally. They received the update to Big Sur and now GlobalProtect just sits on connecting forever. To use the Palo Alto GlobalProtect VPN on a Mac, you need to allow the VPN to install a kernel extention (kext). In the GlobalProtect Setup Wizard, click Next . The status panel opens. This process is known as User-Approved Kernel Extension Loading. Go to Security & Privacy. Enterprise administrator can configure the same app to connect in either Always-On VPN . Click Next to accept the default installation folder (C:\Program Files\Palo Alto Networks\GlobalProtect) and then click Next twice. Configure GlobalProtect to Facilitate Multi-Factor Authentication Notifications. No dice. From your Mac endpoint, launch System Preferences Open the Security & Privacy preferences and then select General Click the lock icon on the bottom left of the window to make changes and modify preferences When prompted, enter your Mac User Name and Password and then Unlock the preferences Enable Authentication Using an Authentication Profile. If you enabled the After installation is complete, Close the installer. On the macOS endpoint, open the Terminal application under the Applications Utilities folder, and then enter the following command: kextstat | grep gplock If the extension exists, unload the enforcer. Click the lock icon to make changes and then select 'AppStore and identified developers' in the 'Allow apps downloaded from' area. When prompted, select the GlobalProtect System Extensions check box on the Installation Type Uninstall the GlobalProtect App for Mac. When a request is made to load a KEXT that the user has not yet approved, the load request is denied and macOS presents the alert shown in Figure 1. Then under 'APPLICATIONS' add the applications for which you want to exclude . To do this, you will have to ensure you click the padlock icon on the bottom left of the window to allow changes. This script will create the plist file which pre-populates GlobalProtect portal address, download the GlobalProtect package, install it, then delete the downloaded package. This issue could be related to a security setting for the Mac Keychain. Select Content Filter from the options and configure the following values and save the configuration profile. The app automatically adapts to the end-user's location and connects the user to the optimal gateway in order to deliver the best performance for all . We moved from kernel extensions to system extensions in 5.1.4 due to new restrictions set by Apple in future MacOS versions. Properly restart the computer by clicking restart, and making sure the "Reopen windows when logging back in" is unchecked as shown here: Watch On Demand; Forrester New Wave: Zero Trust Network Access Palo Alto Networks Named a Leader. Although you can Browse Figure 1 Blocked kernel extension Administrator authorization is required to approve a kernel extension. Only available with Prisma Access. Determine if the GlobalProtect enforcer kernel extension exists on the endpoint. Open System Preferences.